Careers
Available Positions

Receives, processes, and delivers incoming orders and/or packs and ships outgoing orders from warehouse -Moves, locates, relocates, stacks and counts stock with the assistance of a forklift, hand truck and/or manually Role and Responsibilities -Accepts & unloads inbound shipments and loads outbound shipments safely and efficiently -Verifies merchandise shipments received against purchase orders, packing slips and/or waybills -Moves materials in and out of storage locations accurately and without damage to items -Stores items in an orderly and accessible manner in warehouse -Examines and inspects stock items for wear or defects, reporting any damage to supervisor -Receives and counts stock items, and records data manually and/or using a computer -Checks order for completeness and possible damage -Logs shipments, completes and forwards paperwork in a timely manner, as assigned -Stacks and stages materials -Prepares, packs and ships all outgoing merchandise (including returns) according to department procedures -Pulls and prepares materials for shipment -Weigh and measures pallets & cartons -Maintains equipment and materials in a neat, clean and orderly fashion -Operates all equipment in a safe and efficient manner per company policies -Keeps well-organized records and reports -Maintains clean, neat and orderly work area, including removal of trash, as assigned -Complies with all safety rules -Performs other duties as assigned or requested -The company reserves the right to add or change duties at any time Qualifications and Education Requirements -Education: High school diploma or equivalent -Experience: 1-2 years of related experience -License/Certification: Valid state driver's license; OSHA Forklift Training certificate preferred Preferred Skills -Active listening -Operation and control -Operation monitoring -Coordination -Ability to lift 40lbs on a regular basis -Equipment maintenance -Time management

When you walk into a room do you find yourself immediately talking to people and building relationships? Have you been told you are very personable? Do you love music? If the answer is yes, then W Music USA is the place for you. We are a fast-paced growing company looking to add top talent. Our sales team is rapidly growing, and you could be a vital teammate with us. We are currently looking to hire Regional Account Managers. This person should have a passion for the music industry and an eagerness to learn all about our products! We are looking for someone who is a fast learner and VERY detail oriented. This is a great opportunity for someone who loves the music industry! There will be no boring days here! Lots of room to grow your skills! Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills. This position has a base pay plus commissions. Role and Responsibilities -Make daily outbound sales calls to gain new sales -Receive and respond to incoming calls and emails from prospective dealers and consumers -Respond promptly to all correspondence in a professional manner -Handle all calls willingly and with a positive attitude -Enters dealer orders promptly into CRM for processing -Maintain dealer contact information in CRM -Daily input of dealer contacts and prospecting noted into CRM -Maintain relationships with buyers, store employees, and repair personnel at dealer locations -Follow up with dealer post sales to ensure customer satisfaction -Build a solid, organized dealer book which furthers your customer relationships and generates consistent, proactive sales volume -Achieve sales and metric goals -Knows dealers’ inventory and products they have on order -Obtain and maintains a high level of knowledge regarding product -Ensure all sales and operational policy and procedures are adhered to -Performs other duties as assigned Qualifications and Education Requirements -High School Diploma -Experience in musical instrument retail and customer service -A minimum of two years’ experience in musical instrument related sales or sales support role -Experience with and deep knowledge of guitars, basses and accessories -Previous experience in office environment is preferred -Preferred Skills -Customer service, or other related fields that involve interaction with others -Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel and the ability to learn new software applications -Ability to prioritize and multitask -Detail oriented and comfortable working in a fast-paced office environment -Excellent written and verbal communication skills -Superior organization skills and dedication to completing projects in a timely manner